Orders are handmade and made to order, so we do have an order processing time of 8-10 weeks. Once your order is made, it will ship out immediately. We appreciate your patience and we are working hard to decrease this processing time so we can get our products in your hand as quickly as possible. If your order is refused or returned, you will be required to pay for additional shipping charges if you'd like it resent to you or to a different location. Hippie Cowgirl Dreads LLC is also NOT responsible if your package is missing or stolen after delivery. We are no longer responsible once the order is delivered.